The Land Valuation Department strives to provide high-quality services to all of its customers and welcomes all suggestions to improve. If there are occasions when the team is unable to achieve this, a complaint may be justified and we seek to provide the public with an opportunity to reach us.  Please note this does not include queries or complaints about an assessment in the Valuation List, which can be dealt with by contacting the Land Valuation Department on 297-7964.

How do I get the taxpayer's name or taxpayer's billing address changed? 

• The taxpayer's name and billing address data is maintained by the Office of the Tax Commissioner and not the Land Valuation Department (see the Land Valuation page for a link to the Tax Commissioner’s site). 

How do I find out who owns a particular property? 

• The Land Valuation Department does not hold a record of property ownership. Enquiries in respect of ownership of real estate should be made to the Land Title Registry Office.

What is the Department's procedure on site visits? 

When can I object to my ARV if I am unhappy?

• There are three opportunities when you can make an objection to your ARV:
  1. The Draft Valuation List (six months following deposit of the draft valuation list);
  2. A proposal to amend the Draft Valuation List (the latter date of the six month draft list objection period or 28 days after the date of the proposal); or
  3. A proposal to amend the confirmed Valuation List (28 days after the date of the proposal).

All homeowners and long-term tenants are required to pay Land Tax twice yearly. You must pay Land Tax if you are:

I am the managing agent for a commercial building and have a new tenant renting part of the building on a new 5 year lease. What should I do in regards to getting the building reassessed for land tax purposes? 

How do I get a separate assessment number for my apartment? 

• Once you receive your Certificate of Use and Occupancy from the Planning Department for the apartment, contact the Land Valuation Department directly.  Additionally, if the apartment was created without Planning permission, you should still contact the Planning Department.

What would some of the reasons be why I couldn't get another assessment number for my property? 

Every five years, the Department of Land Valuation determines the value of every property in Bermuda. That valuation is a snapshot of the rental market. Currently, valuation lists in Bermuda reflect the value as of 1 July, 2014. The 2020 Revaluation was cancelled due to the Covid-19 pandemic and the next Revaluation is due to take place in 2025.

I built a garage and a covered verandah in 1998 and never requested a Certificate of Completion and Occupancy and so my ARV has never been revised. What will happen when this comes to the attention of the Land Valuation Department? 

How do I obtain a new address for my property or change my existing address? 

• The Land Valuation Department is not responsible for creating and assigning property addresses.  Addressing is currently provided by the Land Survey Section of the Department of Public Lands and Buildings.  Please contact them directly for all your addressing enquiries.

How do I get my house name changed in the Valuation List?