Alerts

  • The Ministry of Health is seeking your views on the proposed Sugar Tax and changes to the Mental Health Act. You will find the consultation documents and online feedback forms here.

Who to contact about services in our health system

The Ministry of Health strives to ensure a high level of care and service throughout the island’s health agencies.

If you have any questions, feedback or complaints about a service, you are welcome to contact the organization responsible for that service.

In order to address your queries quickly, it is best to first contact the organization with the responsibility for the topic of your question or feedback.

These are some commonly raised topics and who to contact if you have any questions, concerns or feedback.

Topics

Organization

Contact Details 

Accessibility requirements for buildings

Ageing and Disability Services

Ageing and Disability Services

Adult immunization & travel health clinic

Department of Health

Adult Immunization & travel health clinic

Certificate of Entitlement

Health Insurance Department

Health Insurance Department

Control of illness outbreaks

Office of the Chief Medical Officer

Epidemiology and Surveillance

Dental and Oral Health

Department of Health

Oral Health Clinic

Disease surveillance (monitoring disease occurrence)

Office of the Chief Medical Officer

Epidemiology and Surveillance

Employee health insurance

Bermuda Health Council

Bermuda Health Council

FutureCare

Health Insurance Department

Health Insurance Department

Government employee’s health insurance plan (GEHI)

Accountant General

Accountant General

Government Subsidies

Health Insurance Department

Health Insurance Department

Health Insurance Plan (HIP)

Health Insurance Department

Health Insurance Department

Health legislation

Bermuda Health Council

Bermuda Health Council

Health professionals’ care

Health Professionals Complaints’ Committees

Professional Bodies

Health professionals’ registration

Office of the Chief Medical Officer

Office of the Chief Medical Officer

Health professionals’ scope of practice

Health Professionals Complaints’ Committees

Professional Bodies

Home based services (e.g. community nursing, health visiting)

Department of Health

Community Health Nursing

Hospital care

Bermuda Hospitals Board

Patient Advocate Officer

 Insurers’ responsibilities

Bermuda Health Council

Bermuda Health Council

King Edward VII Memorial Hospital

Bermuda Hospitals Board

King Edward VII Memorial Hospital

 Lamb Foggo Urgent Care Centre

Bermuda Hospitals Board

Lamb Foggo Urgent Care Centre

Lefroy Community Care Facility

Department of Health

Lefroy Community Care Facility

Licensing and inspection services (e.g. occupational safety, restaurants, day care, etc.)

Department of Health

Environmental Health

Mid-Atlantic Wellness Institute

Bermuda Hospitals Board

Mid-Atlantic Wellness Institute

Mutual Reinsurance Plan

Health Insurance Department

Health Insurance Department

Office of the Minister of Health

Ministry Headquarters

Ministry Headquarters

Office of the Permanent Secretary

Ministry Headquarters

Ministry Headquarters

Other health system matters

Bermuda Health Council

Bermuda Health Council

Programmes for Adults with cognitive, development and physical disabilities

Ageing and Disability Services

K. Margaret Carter Centre

Registration and inspections of rest homes and nursing homes

Ageing and Disability Services

Ageing and Disability Services

Regulation of health professionals

Office of the Chief Medical Officer

Office of the Chief Medical Officer

Reproductive health and family planning

Department of Health

Maternal Health and Family Planning Clinic

Rodent and Mosquito Control services

Department of Health

Vector Control

School-based health services (screenings, therapies & health education)

Department of Health

Child and school health clinic

Senior abuse

Ageing and Disability Services

Ageing and Disability Services

Seniors’ Case management

Ageing and Disability Services

Ageing and Disability Services

STIs, HIV/AIDS

Department of Health

Communicable Disease Clinic

Sylvia Richardson Care Facility

Department of Health

Sylvia Richardson Care Facility

Unlawful upfront charges and healthcare bills

Bermuda Health Council

Bermuda Health Council

 

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