• The Ministry of National Security is advising that effective May 21st, the Customs Department’s main Hamilton offices will relocate from Custom House, 40 Front Street to the new location of Maiden House, 131 Front Street, Hamilton. The Department’s contact numbers, emails and operation hours (8.30 a.m. to 5.00 p.m. Monday – Friday) all remain the same.


Apply for a CAPS ID number

You must apply for a Customs Automated Processing System (CAPS) ID Number if you are:

  • a commercial importer;
  • claiming duty relief; or
  • submitting an electronic declaration.

Your CAPS ID Number is unique to you and you should quote it on any documents presented to the Customs Department.

Learn more about the Customs Automated Processing System (CAPS).

How do I apply?

You can apply in person to the CAPS Team at Customs Head Office, or by submitting the application form electronically. You will be required to bring in a valid form of government issued identification.

How long does it take?

It is usually a same day service.


There are no fees to apply.