The Ministry of Home Affairs welcomes the Regulatory Authority (RA) of Bermuda’s decision to mandate lower consumer prices for mobile and fixed internet services, effective October 1, 2025, following its statutory review of the electronic communications sector.
This decision introduces two critical affordability protections:
- A $50 price cap on basic mobile plans offering a minimum of 10GB of data
- An $80 price cap on fixed broadband plans offering at least 100 Mbps / 20 Mbps speeds
This step is a direct application of the Ministerial Directive issued by the Ministry of Home Affairs in May 2025, which instructed the Authority to strengthen its consumer protection, price fairness, and ensure greater accountability across the sectors under its remit.
The Ministry notes this decision as evidence that the Regulatory Authority is operationalising those directives, and actively aligning its regulatory posture with the needs of the public.
These measures also respond directly to concerns raised by the public during recent consultations led by the Ministry as aligned to its mandate to address cost of living.
The Minister of Home Affairs, the Hon. Alexa Lightbourne, JP, MP, said, “The Regulatory Authority’s action reflects a necessary shift toward public-interest regulation of critical services. We are pleased to see the Regulatory Authority take actions reasonably expected of them to ensure that the consumer is not overpaying for connectivity. Affordable access to mobile and internet services is a foundational requirement for modern life, from work and education to family connection.
“This decision reflects the spirit of the Ministerial Directive issued earlier this year which sought to state the policy intentions of the Government and its unwavering commitment to putting money back into the pockets of our people.”
Minister Lightbourne also confirmed that parallel affordability announcements are now underway in the energy and grocery sectors, and that the Ministry will be announcing more initiatives in the upcoming week.
The Minister concluded, “We’ve always said that progress must be people-first, and I know the public will be comforted with the evidence of progress pledged only three-months ago.”