Ministry of Health Update on Cyber-Incident

We are pleased to provide an update from the Ministry of Health.

Anyone trying to reach the Ministry of Health Accounts Section can contact 799-1523. To reach the office of the Chief Medical Officer, please call 7991522.  Fax - 296-3283

The Ministry of Health Accounts will continue to accept cash and cheque payments for the Sylvia Richardson Care Facility and Lefroy House Care Community customers at the Ministry of Health headquarters.

Temporary phone list for the public to access Department of Health services.

Child Health Clinics, Travel, and Immunizations 332-8906

Maternal Health 332-8895

Communicable Disease Clinic 332-8881

Community Health and Adult Health Clinic 705-5946

Oral health 707-0292 or 705-8934

Nutrition Services  747-6468

Speech Language and Hearing Services 332-8922

Occupational Therapy and Physical Therapy services 333-7479

Environmental Health 531-9387

Child Care Regulation Programme 705-7309

Health Promotion and Wellness Office  300-6500

Sylvia Richardson Care Facility  505-8771

Health Insurance Department:

Premium payments for active HIP and FutureCare policies can continue to be made via online banking. For online banking transactions, please ensure that you enter your policy number on the comment line. Premium payments can also be made over the phone with a debit/credit card. For anyone who is unable to make premium payment via online banking or with a debit or credit card, HID will accept cash or cheque payments in the office. Please do not place cash payments in the drop box at the Health Insurance Department.

New enrolments for HIP and FutureCare are being accepted. This will require the completion of a paper enrolment form at the Health Insurance Department at Sofia House, 48 Church Street. Premium payments can be made via debit/credit card, cash or cheque. HID cannot accept online transfers for new enrolments to HIP or FutureCare. A confirmation of coverage letter will be issued for all new enrolments and should be presented to health service providers as necessary.

Requests for personal home care, including assessments, will be facilitated as expeditiously as possible. Completed applications and all supporting documentation can be faxed to 295-9213 or hand delivered to our office at Sofia House, 48 Church Street. Please contact the Health Insurance Department at 295-9210, with any specific questions.

The Health Insurance Department will ensure that all priority/critical payments are made as expeditiously as possible. It is possible that there will be some payment delays.

The Health Insurance Department continues to work closely with our partners, and there is no impact to emergency overseas transfers for HIP and FutureCare policyholders.

Should you have any other questions, please contact the Health Insurance Department at 295-9210.