Department Closures within the Ministry of Home Affairs

The Public is advised that due to the current COVID guidelines, there are changes to day-to-day Government operations. Please note below some of the changes within the Ministry of Home Affairs.

Dept. Of Land Title and Registration:

·     The LTRO will remain open for business albeit with a smaller skeleton staff within the office.

·      Documents may be delivered to the LTRO but by appointment only until further notice

·     The main number to call is 294-9266

·     All search rooms remain fully open, but searches will be by appointment only until further notice, send email to landtitleregistryoffice@gov.bm

·     All voluntary registration applications directly from members of the public have been suspended until further notice.

·     All face to face meetings (both with members of the public and all stakeholders including attorneys) have been suspended until further notic

For Consumer Affairs:

·     All rental inspections are suspended

·     No walk-in or in house meetings 

·     All forms and information can be accessed via the Government Portal under Consumer Affairs. 

·     If you do not have access to the internet you can pick up a form for rent increases, debt collection licensing application and leases  

guidelines from the foyer outside of our office.

·     You can email us for general enquiries or submit your paperwork at consumers@gov.bm or you can put it in the dropbox outside our office.

·     Consumer Affairs will have a staff presence for phone enquiries. For Consumer Affairs call 297-7627, for Rent Control call 297-7700

For Dept. of Planning:

·     Department is closed to walk-in queries, however, we are still offering all services.

·     Most officers are working from home, however, a skeleton crew is in the office and the main number being used is: 297-7756

·     Building and Electrical inspection requests should continue to log on using the code-a-phone: 297-7828

·     Officers can be contacted via email and via virtual meetings.

·     For general enquiries via email, persons should email planningfrontdesk@gov.bm

·     For more information log on to the Website: www.planning.gov.bm

·     The Department’s system: https://planningenergov.gov.bm/EnerGov_Prod/selfservice/BermudaProd#/home

·     For inquiries on how to use our online system, please contact our Information Systems Officer, Ms. Mandy Shailer csshelp@gov.bm