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  • Only the person seeking a copyright licence can refer a dispute to the Copyright Tribunal.

  • Copyright protects your work and stops others from using it without your permission.  You get copyright protection automatically - you don’t have to apply or pay a fee. There isn’t a register of copyright works in Bermuda.

    You automatically get copyright protection when you create:

  • Treating your customers with good customer service and your willingness to exceed their expectations is vital to your success and will enhance your reputation.

    Here are three things for you to remember about customer service.

  • In order for you to reduce the likelihood of being dissatisfied with a purchase, consider the following tips before buying a car or bike:

  • Stores do not have to give a refund, except in cases where the product is faulty or defective.  Under the 

  • You can visit the Consumer Product Safety Commission (CPSC) website for important up-to-the-minute information regarding product recalls and safety news.  

  • You can file a complaint on-line, by e-mail or by telephone at (441) 297-7627.

  • You should be suspicious of anything that sounds too good to be true, it usually is.

    Be sceptical - research any free offers, give-aways, special promotions etc.

    Learn how to protect yourself against scam. Here is a list of some of the popular scams to be aware of.

  • There are three key business behaviours that will assist your business when dealing with unethical consumers:

  • There are three main laws in Bermuda that govern businesses and service providers in how they conduct business with consumers.

    These laws exist to make sure that traders deal fairly with consumers. They exist to protect the consumer, but businesses also benefit because these laws:

  • Whether you are buying goods from an ad in the newspaper or online, a leaving-the-island sale or from a neighbour, remember: caveat emptor! Buyer beware!

    Tips for buying used products:

  • Before purchasing any used car or bike you should make sure the car or bike has a clear title. 

    A clear title means:

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