Logistics and Package Consolidation Service

The Bermuda Post Office (BPO) is looking for a logistics and digitized service partner to provide a secure, non-exclusive, e-commerce, package-receiving, consolidation and mail forwarding service. The service shall include a BPO-branded customer online platform; secure overseas warehouse facilities; package receipt, inspection, notification, repacking, relabeling and scheduled air or ocean dispatch to Bermuda. The service provider shall also include a customer service team; facilitated merchant returns and the management of restricted, dangerous, abandoned or undeliverable goods; end-to-end shipment with track-and-trace, online payments functionality with accurate advance electronic data transfer, customer and shipping manifests and supporting documentation to facilitate pre-arrival clearance and operational dashboards.

RFP Contact

For the purposes of this procurement process, the “RFP Contact” will be:

PostOfficeRFP@gov.bm

Proponents and their representatives are not permitted to contact any employees, officers, agents, elected or appointed officials or other representatives of the Government, other than the RFP Contact, concerning matters regarding this RFP. Failure to adhere to this rule may result in the disqualification of the proponent and the rejection of the proponent’s proposal.

Prior to the Submission Deadline noted in the RFP timetable below, proponents that download this file and intend to respond to this RFP are required to register their interest with the RFP contact by emailing their company name and contact information to

PostOfficeRFP@gov.bm

Key Dates

All times listed are Bermuda local time. The RFP timetable is tentative only and may be changed by the Government at any time. For greater clarity, business days means all days that the Government is open for business.

Proposals to be Submitted at Prescribed Location

Proposals must be submitted to:

Electronic mail (E-Mail) submissions are accepted at (PostOfficeRFP@gov.bm).

If documents are larger than ten (10) MB please send them within a zip file.

In the subject line of the email, please state the RFP title. Please ensure to send a copy of your proposal in MS Word and/or Adobe PDF format.

Proposals to be Submitted in Prescribed Format

Proponents shall submit at minimum 0 original signed hard copies of their proposal or one (1) electronic copy (e-copy) in Microsoft Word or Adobe PDF format. If both a hard copy and an e-copy of the proposal are submitted and there is a conflict or inconsistency between the hard copy and the e-copy of the proposal, the hard copy of the proposal will prevail.

The original and all copies of the proposal shall be typed or written in indelible ink and shall be signed by a person duly authorized to sign on behalf of the Proponent. This authorization shall consist of a written authorization and shall be attached to the Submission Form included in (Appendix B). The name and position held by each person signing the authorization must be typed or printed below the signature. An Electronic Record of Signature will be accepted in the submission only in accordance with the requirements laid out in the Electronic Transactions Act 1999. Any interlineation, erasures, or overwriting shall be valid only if they are signed or initialed by the person signing the proposal.

Proposals should be submitted in a sealed package and prominently marked with the RFP title and number (see RFP cover) and do not be opened until Monday November 16, 2026 01:00:00 PM. The full legal name and return address of the proponent should be marked on the package as well.