Public Service Leaders Meet to Discuss Reform Implementation

The Head of the Public Service, Dr. Derrick Binns, JP, today announced that the Public Service leaders, comprising the Civil Service Executive and Heads of Departments, gathered at St. Paul Centennial Hall for an executive workshop. Each Ministry commenced the process of aligning their mission with the Government’s new vision, ‘A Future-Forward Government for the people of Bermuda’.

Premier, the Hon. David Burt, JP, MP, stated, “Last month, when I tabled the Government Reform Strategic Plan, I indicated a workshop of the Public Service senior leaders would take place. Today’s meeting continues the progress on reform which started earlier this year. These workshops will equip our senior leadership with the mindset to implement the needed changes which are required to ensure the success of the Government reform initiative. I have encouraged the senior level of the Public Service to not be bound by what exists but to imagine if they were designing service delivery from a blank slate. We are operating with systems from the last century and we need to reimagine what our institutions need to look like in order to deliver public services that meet our vision of being a future forward Government to the people of Bermuda.”

Dr. Binns added, “The Public Service has embarked on an aggressive process to change the way that it manages its operations.  In these circumstances, the Service must make the necessary adjustments to its operating model and develop plans that will allow the Government to fulfil its purpose which is to ‘enhance the lives of the people of Bermuda.’

“Since the announcement of the strategic intent for Government Reform by the Premier, the Public Service has moved quickly to establish a programme management office within the existing Management and Consulting Services unit and identified Project Managers who already have several active task forces that are engaged in making changes within the organization.  These task forces are working on two clear priorities – people and technology.

“Leadership, succession planning, and talent management that includes recognition and rewards as major components are critical factors as the Government takes the necessary steps to achieve, amongst other things, paperless processing by 2023.  This will completely change the way we do business and we want to ensure that the Service is ready for monumental change.”

Dr. Binns concluded, “Today’s executive session will be followed by individual ministry workshops throughout the summer. As we enter our budget planning season, budgets will be restructured, programmes and services will be assessed and new key performance indicators will likely be identified.  Some of the output of these sessions is expected to be reflected in the 2020/2021 Budget.”