IT Solution for Environmental Health

Project Number:

MoH/HS/S/2019/001-IDT Project 51
Open/Closing Date:
Monday, April 29, 2019 - 00:00 to Monday, May 20, 2019 - 16:00





Executive Summary:

This Request for Proposals is an invitation by the Government of Bermuda to prospective proponents to submit proposals for an IT Solution for Environmental Health.

The Environmental Health Unit of the Government of Bermuda is based within the Ministry of Health and the Department of Health. The Unit is divided into 3 sections:

  • Environmental Health
  • Occupational Safety and Health
  • Vector Control

An IT solution is required for the entire unit covering:

  • All records - inspections, visits, investigations, actions taken (formal and informal - verbal / written warnings, legal notices, prosecutions, seizures, detentions etc.), service requests, complaints, samples.
  • The production of all required documentation such as informal and formal letters, legal notices, licenses, certificates (fumigation, asbestos, ship sanitation etc.).
  • The production of performance management and other reports for management and others on all work carried out by the unit.
  • Mobile working by officers in the field.
  • Billing and accounts receivable functionalities with the ability to interface with the Bermuda Government's accounting system J D Edwards Enterpriseone. 
  • Access by the public for online payments of fees, submission of requests for service, submission of applications etc. 
  • The system must comply with the Personal Information Protection Act (PIPA) laws.

The successful proponent will be responsible for:

  • Migration of data from any existing systems such as excel spreadsheets, Share point and Bermuda Environmental Health Data System.
  • Production of templates for all documents - letters, licenses, certificates etc.
  • Project Management and support during preparation up to the system going live and following the live date to ensure successful bedding in and individualization of the product for the specifics of the Bermuda Environmental Health Unit.
  • Training of staff on how to operate the new system.
  • System fully hosted and managed by the provider. The Government should not have to purchase any additional servers.
  • System fully integrated with other Government systems such as to allow online payments etc. and linkages to email systems
  • Updates provided for legislative changes
  • Upgrades provided remotely
  • Access to a support team

RFP Timetable 

Stage in Process

Original deadline

New deadline

Issue Date of RFP

Monday, April 29 2019

Monday, April 29 2019

No Pre-Bid / Site Meeting



Deadline for Questions

Monday, May 06, 2019 4:00 PM

Monday, May 20 2019 4:00 PM

Deadline for Issuing Addenda

Friday, May 10, 2019 4:00 PM

Friday, May 24 2019 4:00 PM

Submission Deadline

Monday, May 20, 2019 03:00:00 PM

Monday, June 3 2019 03:00:00 PM

Rectification Period

3 business days

3 business days

Anticipated Ranking of Proponents

Friday, May 31, 2019

Friday, August 16 2019

Contract Negotiation Period

14 calendar days

14 calendar days

Anticipated Execution of Agreement

Monday, June 17, 2019

Monday, September 2, 2019