IP Telephony System Support

Project Number:

Open/Closing Date:
Wednesday, May 1, 2019 - 00:00 to Friday, June 14, 2019 - 12:00





Executive Summary:

This Request for Quotations (the “RFQ”) is an invitation by the Government of Bermuda (the “Government”) to prospective respondents to submit non-binding quotations for IP Telephony System Support, as further described in Section A of the RFQ Particulars (Appendix D) (the “Deliverables”).

The Bermuda Police Service (hereafter known as “BPS”) is seeking a service provider to support its IP Telephony System. This IP Telephony System includes the support of 911 emergency services which requires 24/7/365 up time and on-call service support.

The successful proponent will be required to support the following system configuration:

Cisco Unified Communications Services System (11.5) comprising of the following Applications and Devices:

  • Cisco Unified Communications Manager Cluster of four (4) Servers
  • Cisco Unity Connection Cluster of two (2) servers
  • Cisco Unified Communications Manager and Instant Messaging Server Cluster of two (2) servers
  • Cisco Expressway Core Cluster
  • Cisco Expressway Edge Cluster
  • Cisco Jabber application
  • Cisco Adaptive Security Appliance (ASA) 5525X
  • ISI Call accounting system
  • VERBA Call recording
  • Nine (9) Voice Gateway with SRST
  • Two (2) VG 224 and several ATA devices
  • Cisco LAN and WAN QoS

The Unified Communication System supports 500 users.

Mr. George Mensah, Facilities Manager, email gmensah@bps.bm

RFQ Timetable

Issue Date of RFQ

Wednesday, May 01, 2019

Pre-Bid / Site Meeting

Monday, May 13, 2019 02:00 PM

Deadline for Questions

Monday, May 20, 2019 4:00 PM

Deadline for Issuing Addenda

Tuesday, May 21, 2019 4:00 PM

Submission Deadline

Friday, June 14, 2019 12:00:00 AM

Anticipated Execution of Agreement

Wednesday, July 31, 2019

All times listed are in Atlantic Standard Time (AST). The RFQ timetable is tentative only, and may be changed by the Government at any time. For greater clarity, business days means all days that the Government is open for business.

Responses to this solicitation shall be submitted to the following location: 
Police Headquarters
Attention Mr. G. Mensah
Building #0471
Police Human Resources Building
Headquarters Hill
Prospect, Devonshire, DV02

Pre-bid conference to be held on 14 December 2018 at 2:00 pm in the HR conference room located in Prospect,10 Headquarters Hill. Walk- thru tour held after pre-bid meeting at 3:00 pm.