Update 4 on Cyber-incident

In continuation of our previous communication regarding government services impacted by the recent cyber incident, here is today’s update.

The Government email system and switchboard remain out of service.

The Department of Labour

· Labour Relations Officer's ("LRO") have cell phone access. Office phones were operational this afternoon.

· Clients may contact the office using the following numbers:

297-7716 - Office number

707-5437 - LRO

707-0673 - LRO

707-5444 - LRO/Tribunal Administrator

707-1593 - Manager

The office is open for walk-ins and queries via phone.

Investigations are proceeding.

Tribunals are proceeding this week.

The Department of Workforce Development

Bermuda Job Board is not operational at this time. The Department is able to provide service for walk-in clients as well as those with appointments. In-person classes will continue this week with an amended schedule. All DWD phone services are working. Contact them on 297-7714.

Registry General

· The Department is now accepting orders for birth. The provision of death and marriage certificates are by cash and check only.

· The Department is accepting applications for marriage licenses.

· Payment is by cash or check only.

The Department of Energy

Temporary email: energybermuda@gmail.com. To call the Department use 533-0555.

Department of Environment and Natural Resources

· For emergency animal control enquirer please use 2950011 to contact the warden on duty. For all other animal related matters please use email bdaanimals@gmail.com.

· For all enquirers for the Plant Protection Lab please use email denrplants@gmail.com or phone 7990466.

· To contact the Bermuda Aquarium Museum and Zoo as well as enquires related to marine conservation, terrestrial conservation, marine heritage, biodiversity and department administration please contact 293-2727.

· For pollution control enquires please use email bdapollutioncontrol@gmail.com.

The Department of Child and Family Services (DCFS)

· Please call 335-9095 for 24hr reporting of new child abuse referrals.

· For all administrative matters or generally queries contact 332-0091.

The Department of Public Transportation

· DPT Services are all available and customer service and information is available on info@dpt.bm and 295-3851.

· Assistance with items lost on a bus or DPT facility is available in person at Central Terminal and at 292 3851.

Legal Aid

Temporary contact number is 705-1083.

Public Works

· Ministry front desk 5013065

· Parks enquiries 5332337

· Water enquiries 5013106

· Solid waste enquiries 5013096

· Tynes Bay enquiries 5013200

· Highways enquiries 5013044

Government cashier services are currently located on the ground floor of the General Post Office building.