Movie Theatres, Theatres, Museums, Libraries and Similar Places of Public Entertainment/Venues Guidance

Updated:  4th January 2021

The following are minimum guidance from the Ministry of Health for all movie theatres and similar venues. Venues may adopt additional protocols consistent with their specific needs and circumstances to help protect the health and safety of all employees and customers.

Travel Guidance for Staff and Patrons

The Ministry of Health advises against any non-essential travel during the COVID-19 pandemic.

If an employee or a patron must travel, they must not return to work or visit a Movie Theatres, Theatres, Museums, Libraries and Similar Places of Public Entertainment/Venues Guidance until receipt of a negative day 8 test result.

The owner of the facility should develop travel policies for both employees and clients to ensure the information is adequately communicated.

See Travellers First 14 days

Health protocols for your staff:

  • All staff must wear appropriate face masks/Personal Protective Equipment (PPE).
  • Train all employees and contractors on appropriate cleaning and disinfection, mask/PPE wearing protocols, hand hygiene, and respiratory etiquette.
  • Ensure all employees have taken the Infection Prevention & Control (IPC) training course and passed the test (minimum 80%). Maintain training records. A screen shot of the final result page can be utilized.
  • Screen employees before coming into the theatre/venue.
  • Send home any employee who has any of the following new or worsening signs or symptoms of possible COVID-19:
  • Cough 
  • Shortness of breath or difficulty breathing
  • Chill
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • Loss of taste or smell
  • Diarrhea
  • Feeling feverish or a measured temperature greater than or equal to 100.4 degrees Fahrenheit
  • Known close contact with a person who has a positive COVID-19 test or is under quarantine.
  • Do not allow employees with new or worsening signs or symptoms listed above to return to work. Follow Department of Health guidelines for returning to work.
  • If an employee is exposed to a COVID-19 positive person, they will be contacted by a health officer and provided guidance on quarantining and any testing requirements.
  • Employees should wash/sanitize their hands upon entering the theatre/venue, and between interactions with customers, (following Department of Health guidelines, 20 seconds etc.)
  • Have employees maintain at least 6 feet separation from other individuals.  If such distancing is not feasible, other measures such as erection of Plexi-glass screens e.g. at counters, or face shields worn in addition to face masks. Hand hygiene, cough etiquette, cleanliness, and sanitation should be rigorously practiced.
  • If a theatre/venue provides a meal for employees and/or performers, it is recommended to have the meal individually packed for each individual.

Contact tracing

The contact details of your patrons must be recorded and kept for 21 days.

If requested, this information must be provided to Public Health Officers to assist with contact tracing during the COVID-19 pandemic.

The contact details to be collected include:

  • The full name of patron
  • Date and time of visit
  • Phone number
  • Email address

Patron Requirements

  • Face masks are required to be worn by customers at all times
  • Utilize remote ticketing options to help manage capacity limitations and physical distancing.
  • Specific instructions should be made to customers before entering the facility so they are aware of expectations and requirements and how to conduct themselves. It is likely that they may have to pre-book visits.
  • Warn clients on booking and by signs upon arrival, not to come to the facility if they have any COVID-19 symptoms. (e.g. can be via form or checklist with contact details): 
  1. Have you been in close contact with a confirmed case of COVID-19, someone in quarantine’ or travelled recently?
  2. Are you experiencing a cough, shortness of breath, or sore throat
  3. Have you had a fever > 100.4 F in the last 48 hours?
  4. Have you had new loss of taste or smell?
  5. Have you had vomiting or diarrhea in the last 24 hours?
  6. Consider patrons sign a declaration that they have read and understood their obligations.


  • Groups attending the facility are limited to 10 persons.

Facility Protocols

  • Seating: Keep at least two empty seats (or six feet separation) between parties in any row, except as follows: - Two or more members of the same household can sit adjacent to one another, with two seats (or six feet separation) empty on either side. - Two individuals who are not members of the same household but who are attending together can sit adjacent to one another, with two seats (or six feet separation) empty on either side.
  • Alternate rows between customers (every other row left empty).
  • Disinfect seats and frequently touched areas and surfaces between screenings/events/groups.
  • Adjust screening or performance times/opening hours to allow time for enhanced cleaning and disinfection.
  • How does the facility need to be organized
  • What restrictions are there? Number the seats, number the tables etc.

Drive-In venues:

Drive-in venues can follow the above principles, with the addition of:

  • Keep vehicles separate to allow door opening either side of vehicles and 6 foot separation where possible.
  • If food is available, see above guidelines on food service and ensure any temporary food stalls are appropriately licensed for the event/location. Waiter service is recommended for food service to vehicles.


Return to Work Guidance

Infection Prevention and Control Training Course

Cleaning and Disinfection Guidance

Wearing masks

Physical Distancing Guidelines

Other information and guidelines:

Infection Prevention and Control Training

Workplace Guidance