• The Ministry of Public Works is advising that effective August 6, 2018, Blackwatch Pass will be closed to traffic so that construction works can be conducted. The closure will be for an extended period of time. While Blackwatch Pass is closed the public is encouraged to seek alternative routes to avoid delays.


  • The Ministry of Transport and Regulatory Affairs is advising that beginning Friday, August 10 the Central Bus Terminal ticket kiosk in Hamilton will operate on an amended schedule. Read more

About the Consumer Affairs Rental Unit

The Consumer Affairs Rental Unit serves as a source of information, guidance, direct intervention, and referral for landlords, tenants, and the general public who may have concerns and issues relevant to landlord and tenant matters.

The Rental Unit is responsible for administering and enforcing the Rent Increases (Domestic Premises) Control Act 1978. The provisions of this Act apply to the tenancy of a residential unit with an Annual Rental Value of $22,800 or less.

The ARV of any premises may be found at or at your local post office.

What is the Objective of the Act?

The objective of the Rent Increases (Domestic Premises) Control Act 1978 is twofold:

  1. To provide tenants with security of tenure; and
  2. To control increases in rent.

The Consumer Affairs Rental Unit Powers and Functions

  • To regulate how much rent can be increased
  • To control how often rent can be increased
  • To educate tenants on their rights against arbitrary eviction
  • To limit how much a landlord can charge for a rental deposit
  • To hear and rule on undesirable tenant cases
  • To provide information on rent controlled dwellings
  • To inspect and survey residential rental dwellings in response to rent increase applications
  • To investigate allegations of rent overcharges
  • To educate landlords and tenants of their rights and responsibilities under rent control laws and present public education seminars
  • To encourage the public to use the Rental Units offices as a source of information, guidance and direct interaction when dealing with issues and concerns relevant to landlord and tenant matters


Rental properties that do not fall under Rent Control are covered by The Landlord and Tenant Act 1974.