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You may or may not be aware that legislation has been passed in the House of Assembly giving the Regulatory Authority (RA) statutory management of the Telecommunications sector in Bermuda.   The Regulatory Authority Act 2011 (RAA) and the Electronic Communications Act 2011 (ECA) were passed in December 2011. 

  

January 28, 2013 marked the commencement date of the Regulatory Authority. Parts of the Telecommunications Act 1986 (TA86) no longer apply with the exception of Broadcasting.   

 

We ask for your patience as we go through this transition to better serve you. 

 

Please follow the link to the Regulatory Authority www.rab.bm to review consultation documents and other information.

 

 

Telecommunication Fees  
DEPT - Telecommunication - Fees
Telecommunications Fees 2012
Effective April 2012
June 13, 2012 2:23PM ADT
Contact Us  

Telephone: 441.292.4595

Fax: 441.295.1462

E-mail: gtelecom@gov.bm



Physical Address:

Department of Telecommunications
4th Floor
Corner House
20 Parliament Street
Hamilton HM12
Bermuda


Mailing Address:

P.O. Box HM 101
Hamilton HM AX
Bermuda

Staff Directory

Mr. Bill Francis 
Permanent Secretary
Ministry of Economic Development
Telephone: (441) 292-4595  
Fax: (441) 296-1574

Ms. Maxanne Anderson 
Senior Legal Counsel
Telephone: (441) 294 9056
Fax: (441) 295 4595
Email: mjanderson@gov.bm

Ms. Patricia DeShields
Telecommunications Technical Officer 
Telephone: (441) 298 7447
Fax: (441) 295 1462
Email: pdeshields@gov.bm

Ms. Margaret Furbert
Clerk/Receptionist
Telephone: (441) 292-4595
Fax: (441) 295-1462
Email: mjfurbert@gov.bm

Message from the Permanent Secretary  

Welcome to the Official website of the Department of Telecommunications in the Government of Bermuda’s new Information Portal.

This initial version of the website contains an overview of the functions and responsibilities of the Department and the key contact information. Also included are references to the applicable legislation and regulations and information about the various classes of Radio and Public Telecommunications Service Licenses. The content has been migrated from an existing website and establishes the foundation for the future provision of enhanced information and the delivery of online electronic services.

The Department of Telecommunications will seek to use the capabilities of the Portal to enhance the service delivery experience of its constituents and together with the licensed operators will strive to improve the availability and timeliness of regulatory information and related services.

I invite you to review this site and its contents and ask that comments or suggestions be directed by email to our address at gtelecom@gov.bm.

About Us  

The Department of Telecommunications is responsible for:

  • Broadcasting
  • Satellite

The Department of Telecommunications has a small staff of six people in addition to by two Government Boards:

  • The Broadcasting Commissioners, who control broadcasting content and political broadcasts. In addition, the Commissioners rate films and advise the Minister on matters concerning the Obscene Publications Act
  • The Telecommunications Commission, which advises the Minister on Broadcasting Licenses.

The Department of Telecommunications oversaw the introduction of competition to Bermuda's telecommunications industry, making this one of the world's first small countries to break the stranglehold of monopolies on long distance and local telecommunications. As a result of the Government's action, the cost of long-distance calls was reduced. Our internal telephone system is 100% digital, with fibre optic trunk lines. Our overseas links are fibre optic cables, and there is considerable redundancy built into the system to negate the effect of faults.

QUALITY OF INTERNET SERVICE COMPLAINTS

Telecommunication Regulatory Reform  
Implementing the RAA & ECA - 3 July 2012 Presentation
Draft Regulatory Authority Act Consultation May 3 2010
Spectrum Supplemental Consultation Document. Aug 2009
Access and Interconnection in Bermuda Consultation October 6 2009
2nd LNP Consultation September 25 2009
Retail Price Control Consultation Document May 2009
Spectrum Consultation Document June 2009
Number Portability Consultation Report Feb 2009
Dominance Framework For Bermuda Consultation Document Aug 2008
Local Number Portability Consultation Document Aug 2008
Consultation Process
Telecommunications Regulatory Reform Policy
Bermuda Milestone Reporting
Town Hall Presentation Feb 8 2007
Overview of Regulatory Reform
Reforming Telecommunications Regulation in Bermuda
Telecommunications Regulatory Reform In Bermuda (Industry)
Telecommunications Regulatory Reform In Bermuda (Public)
Digital Mobile Television Hearing- October 13, 2010  
TC Hearing - Digital Mobile TV LTD, Gazette Notice 9-29-10
DMTV Amendment to Licence Application 6-9-10
Additional Carrier Submissions to RAA & ECA 10-30-2010  
Brasil Telecom Reply Comments
BDC Comments on Draft Legislation
BTC Reply Comments on RAA & ECA
CW Comments on Draft Legislation
Transact Reply Comments
Carrier Submissions to RAA & ECA  
Invitation to Submit Reply Comments Regarding the Draft Regulatory Authority Act 2010 and Draft Electronic Communications Act 2010 - July 27, 2010
BTC Comments on Telecommunications Regulatory Reform Legislation
Bda Cable Vision Comments
Transact Submission
Transact Exhibit 1
Transact Exhibit 2
BDC COMMENTS ON RAA & ECA
BRASIL TELECOM CONSULTATION- FINAL- JUNE 11 2010
C & W SUBMISSION
DIGICEL SUBMISSION
M3 WIRELESS & LOGIC COMMENTS ON RAA & ECA
NORTHROCK SUBMISSION
QUANTUM SUBMISSION
TBI SUBMISSION
TC SUBMISSION ECA
TC SUBMISSION RAA 2010
Consultation Documents  
COMMUNICATIONS ASSISTANCE FOR LAW ENFORCEMENT - DRAFT
CONSULTATION DRAFT - TELECOMMUNICATIONS AMENDMENT BILL
BBC SUBMISSION (April 30 2009)
BERMUDA FEDERATION OF MUSICIANS AND VARIETY ARTISTS (BFMVA) SUBMISSION (April 30 2009)
DEFONTES SUBMISSION (April 30 2009)
HOTT SUBMISSION (April 30 2009)
Public Regulatory Reform Documents  

 If you would like to subscribe to receive public regulatory reform documents please send an email to: gtelecom@gov.bm

Broadcasting Commission - Local Content Enquiry  
Public Meeting May 18, 2009 at BUEI
Current Policy on Bermudian Content on the Radio (October 2005)
Minister's Directive - Local Content (Broadcasters)
Minister's Directive - Local Content (Musicians and Variety Artists)
Telecommunications Commission  

TELECOMMUNICATIONS COMMISSION (responsible for broadcast licensing matters)

Telecommunications Act 1986
The following Board is appointed from January 1, 2013 to December 31, 2013 under the applicable Legislation

Chair: - Mr. John Cunningham
Mrs. Antoinette Daniels
Mr. Christian Dunleavy
Ms. Rhona Emmerson
Mr. Carl Musson
Mr. Scott Pearman
Mr. Philip Perinchief 
Mr. Ron Stan
Director of  Telecommunications, ex-officio

Broadcasting Commissioners Appointed for 2013  

Statutory Government Boards, 2013

Ministry of Education and Economic Development  

The following Board is appointed from January 1, 2014 to December 31, 2014 under the applicable Legislation.
Broadcasting Commissioners Act 1953

BROADCASTING COMMISSIONERS

Mr. John Cunningham, Chairperson
Mrs. Antoinette Daniels
Mr. Christian Dunleavy
Ms. Rhona Emmerson
Mr. Carl Musson
Mr. Scott Pearman
Mr. Philip Perinchief 
Mr. Ron Stan
Director of Telecommunications, ex-officio
 

 

Commission Tariff Decisions  
TC Decision BCV 15 25 Meg June 7, 2012
TC Decision BCV Tariff VOD June 6, 2012
TC Decision - BCV Economy Tier FINAL - 12.13.11
TC Decision Letter - BCV 12 Meg Service - 12.2.11
TC Decision Letter - BCV 2x2 Meg Service - 12.2.11
TC Decision BCV - Space SD & HD - 2.22.12
TC Decision Letter - BCV 20 Meg Service - 12.2.11
BTC Expedited Installation Rates for Business Data Services
BTC Business SLA
BTC 3 Month Promotion Installation Charge Waiver for 10 and 100 Mbps Business Ethernet Service
BTC Residential Access Service Portfolio VoicePlan
BTC Simply DSL 1MB
BTC Business Ethernet With Quality of Service
BTC Ethernet 10Mbps and Ethernet 100Mbps Half and Full Services (Extension of Interim Decision 5 July 2010)
BTC Simply DSL 6 MB.pdf
BCV 7 New HD Channels
BCV Move Lifetime Channels 152 & 104 to Super Tier
BCV ESPN Channel Added to HD Tier
BCV Economy Tier
BCV 6x4 8x4 Tariff DSL.pdf
Telecommunication Notices  
Dept - Telecommunication - Notices
Harper Digital Communications Ltd. (Vibe 103.1) Application

May 4, 2010 10:52AM ADT
Harper Digital Entertainment Ltd (Vibe 103.1) –Hearing Gazette Notice No. 408-April 28, 2010

May 4, 2010 10:53AM ADT
Harper Digital Entertainment Ltd (Vibe 103.1) - Hearing Procedures

May 4, 2010 10:52AM ADT
Government Notice - No. 781 Telecommunications Commission

May 4, 2010 10:53AM ADT
Cablevision

May 4, 2010 10:53AM ADT
Bermuda Digital Communications LTD.

May 4, 2010 10:53AM ADT
Residential Internet Offering - Public Release

May 4, 2010 10:53AM ADT
TBI Request for Licence Amendment

May 4, 2010 10:53AM ADT
Press Releases  
Subscription Radio Service Amend Regs 2008
Cable Television Service Amend Regs 2008
General ITU letter to Minister Lister
CTU Conference KEYNOTE ADDRESS Minister
International Telecommunications License and Foreshore License Tender Document Officially Released
Press Conference Honouring 100th Anniversary of First Radio Broadcast
Ruling on HOTT 107.5 Talk Show Host