POLICYHOLDERS
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Brochures
- FutureCare Medical Benefits
This brochure outlines FutureCare Coverage including benefits, eligibility, and premium costs. Released May 2012
- FutureCare Dental Benefits
This document outlines the dental benefits available to FutureCare Customers including explanation of coverage, claim procedure, and extended benefit options. Released March 2012
- HIP Medical Benefits
This brochure outlines the HIP Insurance plan outlining benefits, eligibility and premium cost. Released May 2012
- HIP Dental Benefits
This document outlines the dental benefits available to HIP Customers including explanation of coverage, claim procedure, and extended benefit options. Released March 2012
- Overseas Care
This brochure explains the necessary steps, for both HIP and FutureCare Customers, to claim overseas care benefits. Released May 2011
Forms
Letters
- Letter to Groups on Lapse & Termination Process
This letter advises all Employers and Self-Employed persons that the Health Insurance Department is implementing its lapse and termination process for arrears premiums. The termination process is a legal requirement under the Health Insurance Act 1970. Released December 2011.
- FutureCare Specialist Co-payments
This letter advises of the April 2011 implementation of co-payments for specified procedures. The memo explains the change, the impact, and the rationale for the change. Released January 2012.
- Letter to Policyholders on Pharmacy Claims & Arrears Premiums
This Letter advises all FutureCare policyholders of a change to the Health Insurance Department’s process of handling pharmacy claims for those in arrears for premium payments. Released January 2012.
- How to Read Your Statement - HIP
How to Read Your Statement - FutureCare
These documents outline, for easy understanding, the various parts of the billing statement. Released December 2009
- Voluntary Policy Contract
This letter outlines the terms and conditions, under the Health Insurance Act 1970, for HIP and FutureCare insurance contracts. Released September 2010
- How to Read Reporting Form
This document outlines how to understand the monthly group billing statement. Released December 2009
- Group Contract of Compulsory Insurance
This contract outlines the terms and conditions of both FutureCare and Heath Insurance and pertains specifically to all compulsory group policy holders. Released July 2010
- Group Billing Statements Coming
This letter informs group insurance clients of the new billing statements that they will receive in the subsequent months. Released November 2010
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